The overall proportion of respondents who felt the policy was fair was 63.33 percent, the overall percentage who felt it was too lengthy was 30 percent, and the overall percentage of respondents who had no opinion was 6.67 percent.
A customer service policy is a document that specifies how your business's personnel and customers should be treated. Although many businesses make their rules publicly available to allow customers know what type of high-quality service they can anticipate, this is often merely an internal code of conduct.
Always be courteous while speaking to consumers. Allow consumers to properly describe the situation while paying close attention to what they say. Demonstrate a thorough understanding of the company, its products, services, and policies.
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